of Payment: Visa, MasterCard, Discover, and American Express
Orders are billed in U.S. dollars only. Prices are subject
to change without notice.
Tax: Applicable as required by law for sales to California
& Handling: All purchased software is shipped via
leading delivery services such as Federal Express, UPS or
ship same business day if orders are received before 12 noon
PST. (No shipping on Saturday, Sunday, or on Holidays.) Please
allow additional time for international orders.
Orders: Duties and taxes on international orders will
be assessed by local officials and billed to you separately.
There may also be additional freight charges applicable for
particular destinations. You may email us with a request for
a quote prior to placing your order.
locations do not support toll-free calling services. If you
place your order, you understand that services may be limited
to long distance international toll calls and Internet message
Support Contracts: All "30-Day Support Contracts"
are sold in 30 consecutive-calendar-day increments, beginning
on the day of the sale and ending on the 30th calendar day.
Live technical assistance via phone is not available on weekends
or holidays. "30-Day Support Contracts" include:
technical assistance via phone during normal operating hours
(not available on weekends or holidays)
to select Webinars
Online Knowledge Base
(available 24 hours a day)
When you renew your annual subscription, our online store
will automatically add 365 days to your original expiration
date on file. Your key may be immediately activated for the
new expiration date. Lapsed subscriptions are subject to a
late renewal fee of of $199.00.
Message Board - moderated Monday through Friday only
(available 24 hours a day, not moderated during weekends or
Policy: A restocking charge shall apply to all newly purchased
items if returned within the first 30 days of receipt. These
charges may vary between products, but are usually fifteen
to fifty percent of your item list price. If promotional items
are included in your sale your refund is limited to 50% of
your total net sales invoice. Refunds are not available on
startup fees, freight, subscription renewals, replacement
parts, transcript access fees, or 30-day customer support
purchases. Some advertised specials may also limit your return
options; check the advertised special for details. (e.g.
the current special IPAD promotion is non-refundable)
with a request for a return authorization number. We will
provide you with instructions and a reference number. You
may then return the product and all its components to us via
certified mail or delivery service. When your return is received,
your refund will be processed within five business days. We
are unable to process refunds unless they are clearly labeled
with return authorization number (i.e. RMA#).
to contact us with
any questions or comments you may have.
terms and conditions provided here apply to all sales transactions
processed through Gigatron's web site (http://www.gsclion.com)
or through telephone orders.